PRIVACY POLICY


Last Updated: July 22, 2025


Welcome to VacTech Carpet & Upholstery (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or use our carpet and upholstery cleaning services.


By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our site.

Information We Collect

We may collect personal details you voluntarily provide when you:

Personal Information

  • Fill out a booking or contact form
  • Communicate with us via phone, email, or text
  • Request a carpet or upholstery cleaning quote
  • Schedule a cleaning appointment
  • Subscribe to updates, promotions, or service reminders

This may include

  • Name
  • Email address
  • Phone number
  • Service address
  • Details about cleaning needs (carpet, upholstery, stains, etc.)
  • Any additional information you choose to share with us

Non-Personal Information

We may automatically collect technical data such as:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited on our website
  • Date and time of visit
  • Referral source (e.g., Google, social media)

How We Use Your Information

We use the information we collect to:

  • Provide carpet and upholstery cleaning services
  • Process quotes and schedule appointments
  • Communicate with you regarding bookings or inquiries
  • Improve website functionality and customer experience
  • Send service updates, reminders, and special offers (with your consent)
  • Comply with legal and regulatory obligations

How We Share Your Information

We do not sell your personal information. However, we may share it with:


  • Trusted Service Providers: Such as booking platforms, payment processors, or communication tools that help us deliver our services
  • Legal Authorities: If required by law, regulation, court order, or subpoena
  • Business Transfers: In the event of a merger or acquisition involving VacTech Carpet & Upholstery

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, monitor website performance, and analyze usage. You may disable cookies in your browser settings, though some features may not function properly.

Third-Party Links

Our website may include links to third-party resources (e.g., cleaning product manufacturers, affiliates). These sites have their own privacy practices, and we are not responsible for their content or policies.

Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data
  • Opt out of marketing communications
  • Restrict or object to certain data processing activities
  • Request a copy of your data in a portable format

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from children under 13 years of age.

Updates to This Policy

We may update this Privacy Policy periodically. The most current version will always be available on this page, marked with the latest “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:


VacTech Carpet & Upholstery
Phone:
(509) 890-0099
Email:
vactechservices@hotmail.com